Part of the Atlas group
Aircraft on ground. Parts on the next flight out.
One desk, staffed 24/7, quotes, books and tracks every shipment. When a scheduled flight will not do, we send an on-board courier or arrange a charter.
01 / 05 Freighter lifting off the runway
Services
What AOG moves, and how.
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Next Flight Out
The part goes on the first available flight. The desk books the airway bill and a driver at each end.
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Next Day Out
Ground and air moves for parts that can wait until tomorrow, planned as one run.
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On-Board Courier
A courier carries the part as hand luggage when a scheduled cargo flight will not do.
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Charter
A dedicated aircraft when nothing scheduled fits the window.
Reliability
Why AOG customers stay.
One desk, around the clock
A single operations desk, staffed 24 hours a day, 7 days a week. The same team that quotes the job books it and follows it through, so there is no hand-off at midnight and no queue on a weekend.
Live tracking to proof of delivery
Every leg is tracked live, from pickup through the flight to proof of delivery. Milestones post as they happen and the customer portal shows the same picture the desk sees.
A vetted vendor network
Drivers, handlers and brokers at every major cargo airport are vetted and rated on the platform, and they sign in once to serve every Atlas company.
AI-powered desk
Text the desk. The desk does the rest.
The customer desk is an intake agent with people behind it. It quotes, books and tracks on the thread you already use, and ops verifies every job before it moves.
Prefer a screen? Sign in to the customer portal for quotes, tracking and invoices in one place.
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Text or WhatsApp the desk
Send the part, the route and the deadline. WhatsApp preferred, SMS works too, and the desk answers around the clock.
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The intake agent quotes and books
The intake agent prices the lane, proposes the routing and books the job the moment you say yes.
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Ops verifies
A person on the desk checks the flight, the vendors and the paperwork before anything moves.
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Live tracking
Milestones post as they happen, on the same thread you started and in the customer portal.
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Voice intake
Call the desk and the same agent takes the job over the phone, then hands it to ops the same way.
Ready when the aircraft is not.
Part of the Atlas group. Atlas Finance Andor Logistics